Introduction
Cash On Site provides real-time visibility of the cash held at a location, helping you monitor balances and maintain control over on-site cash.
This guide covers common questions and troubleshooting tips to help you use this feature effectively. Whether you're reviewing current cash balances, investigating discrepancies, or monitoring cash positions across your operation, Cash On Site provides a clear view of your site's expected cash holdings.
Use this guide to understand how Cash On Site works, resolve issues quickly, and maintain accurate visibility of cash across your locations.
If you can't find what you're looking for, contact Cinchio support for assistance:
Frequently Asked Questions
How Do I Update The Balance Of An Account?
After viewing an accounts balances within the Cash On Site section, or declaring a Safe Count for an account, you may notice that the balance of an account needs to be updated.
There are several ways to achieve this.
- Move cash from one account to another.
- Increase the balance with cash from the bank.
- Decrease the balance as cash has been taken to the bank.
- Declare a petty cash purchase.
- Adjust the balance due to a cash variance.
Move cash from one account to another.
If you have identified that the balance of two cash accounts is incorrect, as cash has physically been moved from one location to another, you can declare a Cash Movement to record that movement of cash from one account to the other.
Increase the balance with cash from the bank.
If you have identified that the balance of one cash account is too low, as cash has physically been brought into the site from an external source (i.e. bank) but it has not yet been declared, you can declare a Cash Movement to move cash from an external bank account into the internal cash account.
Decrease the balance as cash has been taken to the bank.
If you have identified that the balance of one cash account is too high, as cash has physically been removed from site and taken to an external source (i.e. deposited into the bank), you can declare a Bank Deposit to move cash out of the cash account and record the deposit into the selected bank account.
Declare a petty cash purchase.
If you have identified that the balance of one cash account is too high, as cash has physically been used for a petty cash purchase but it has not yet been declared, you can declare a Cash Purchase to move cash out of the internal cash account and to record the petty cash purchase.
Adjust the balance due to a cash variance.
If you have identified that the balance a cash account is incorrect and there is no explanation for this, then you may have a genuine variance.
The balance can be updated in one of two ways:
- If your site uses the Cash Periods feature, enter the correct count for the cash account in the period end cash count sheets, and the difference is written off as a period cash variance.
- If your site does not use the cash periods feature, a Cash Event can be used to move the variance into the cash up over/short calculation.
How Do I Add/Remove Accounts Shown In "Cash On Site"?
Manual addition or removal of accounts within the Cash on Site section is not permissible.
The Cash on Site segment displays all Site Accounts falling under the categories of Cash, Control, and Float present within your site.
If you see an account in the Cash on Site section that you don't use, you can delete it from your site's account list. This removes it not just from Cash on Site but also from other parts of the system where it might be mentioned. Click Here for detailed instructions on deleting accounts.
How Do I Set Minimum And/Or Desired Account Balances?
Against each Cash type site account within your site, it is possible to define the following:
- Desired Balance: The balance that the account should aim to be at.
- Minimum Allowed Balance: The minimum balance that the account can fall to.
Each of these settings are defined within the Site Account Setup of each account.
By setting these against accounts, in the Cash on Site section:
- If a desired balance is set, then a desired balance shortfall value is shown to represent the difference between the current balance and desired balance.
- If a minimum allowed balance is set, then there are visual indications as to when the current balance is below, or nearing, the minimum balance.