Checking In Customers

To check in a customer the FOH Operations Hub:

• Access the Operations Hub via your FOH device. 
• Select [Customer Check In] via the home page.

In the Customer Check In window, either: 

• Scan Customer Card: Scan the barcode on the customers member card. (You may been to allow access to your devices camera first.)
• Or Enter Code Manually: Type in the customers code and select [Enter]. 

If the scanned/entered code is valid, you'll be taken into the Customer Check In Confirmation window: 

• Customer Name: Displays the name associated with the customer account. 
• Customer Balance: Displays the customers current points balance.
• Visits So Far Today: Displays whether or not the customer has already visited the location today, and displays the previous check in time(s) if they have. 
• Additional Guests: Allows you to record whether the customer is bring additional guests with them. 

To confirm, select [Check In].   

The customers record is then updated to reflect the time that they have checked in, and whether any additional guests were present during check in.