Rolling Back Approved Cash Events

A cash event in Approved state can be rolled back to Pending state to make changes if required. 

You can only roll back a cash event if:

• You have rights to do so. (Click Here if you do not have rights to roll back but believe you should.)
• The cash event is in Approved state. (A cash event in Completed state cannot be undone.)
• The cash event is within an open period, if periods are used.
• If the cash event contains a till payment type event, the cash up for the till must be in Pending state.

To roll back a cash event, head to Revenue Management > Cash Events, locate the required cash event and select [Edit]. 

Within the cash event:

• Select [Unapprove].
• Confirm the roll back.

The cash event is now back in Pending state and can be edited.