Cinchio Integration: Integration Information

Cinchio orders seamlessly integrate into Centegra Plus, following the same processing pathway as orders from other sales channels and POS systems, bringing several operational advantages:

1. Unified Reporting: Cinchio orders become an integral part of standard Centegra Plus reporting. 

2. Kitchen Management Visibility: Cinchio orders are displayed on the Kitchen Management System (KMS) alongside all other orders. 

3. Inventory Management Precision: For users of the Inventory Management module, stock for Cinchio orders is consumed in real-time.

4. Revenue Tracking Excellence: Revenue generated through Cinchio orders is tracked for users of the Revenue Management module through to reconciliation and GL extracts.

Cinchio menus are fully integrated with Centegra Plus through using Centegra Plus Menu Management, bringing several operational advantages:

1. Centralised Menu Management: With menus managed through Centegra Plus, you gain a centralised hub for managing your menus, simplifying the process and ensuring consistency. 
2. End to Product ID Mapping: Bid farewell to the tedious process of manually mapping products as experienced in other platforms.

For any new Cinchio Order Integration, Centegra/Cinchio will do the configuration required for each location within Centegra Plus for you. If you have not already discussed your new integration request with your Centegra account manager, Get In Touch and your representative at Centegra/Cinchio will arrange this for you. 

You can use Centegra Plus to build menus and publish them to Cinchio. The process in enabling this depends on whether this has been done previously for your account.

Integrating Menus For The First Time

If you are integrating Centegra Plus menus into Cinchio for the first time, you'll need a Cinchio menu destination assigning against your company.  Get In Touch and your representative at Centegra/Cinchio will arrange this for you.

Once we've added the Cinchio menu destination against your Centegra Plus account, you can start configure menus within the Centegra Plus Menu Management section. Contact Centegra to arrange training on this module if you've not used it previously. 

Integrating Existing Menus

If you already have menus integrated to Cinchio for other locations, you can assign any new location to an existing menu for Cinchio in the standard way within the Sites & Destinations tab of a menu.

Centegra Plus and Cinchio are fully integrated for orders.

This article examines the details of this partnership, its effect on user convenience, and the customisable settings in Centegra Plus for a personalised experience.

Order Integration Information

Cinchio orders are received into Centegra Plus at the point that the order is closed. The Cinchio order is normalised as it processes into Centegra Plus, so it reports alongside transactions from all sources in a familiar way. 

Each transaction includes: 

• Products sold within the order.
• Gross, net and tax values per product sold. 
• Product modifiers. 
• Discounts.
• Combo deals.
• Order pick up time. 
• Order reference.
• Order and item notes.
• Customer information. 
• Service charge / tips (if applicable; requires configuration).
• Donations.

If your site has integrated KMS in place, the Cinchio order is added to the KMS at the point that the order is received. (Or a specified number of minutes before the order is received, if a future order.)

Order Integration Management

The Cinchio order integration is managed by Centegra and Cinchio.

For more information or to discuss any changes, Click Here to get in touch.

Centegra Plus and Cinchio are fully integrated for menus through Menu Management.

This article examines the details of this partnership, its effect on user convenience, and the customisable settings in Centegra Plus for a personalised experience.

Building Menus

Menus published to Cinchio include:

• Menu Title & Subtitle
• Product Names & Descriptions (Including overrides)
• Product Category Names & Descriptions
• Product Prices & Tax
• Product Calories
• Product Allergens
• Product Dietary Tags (Diary Free, Gluten Free, Halal, Keto, Paleo, Plant Based, Vegan, Vegetarian)
• Modifier Groups & Modifiers (Including Modifier Name & Price overrides)
• Product Images (Including links to hosted Images)
• Category Images (Including links to hosted Images)
• Menu Availability

Information on building menus within Centegra Plus is available within the Menu Builder section.

Publishing Menus

Menus should be published to Cinchio whenever any of the elements in the list above are updated and the updates need to be made live.

When publishing a menu to Cinchio the menus can be published to go live immediately (it can take up to 5 minutes to show) or they can be scheduled to be published in advance.

For more information on menu publication, see Menu Publications.

Additional Information

• If a store has multiple menus (e.g. separate Breakfast & Lunch menus), the menus must be published together at the same time. 
• You do not need to publish a menu when suspending a product from sale. (For more information on product suspensions, Click Here.)