Introduction
The Menu Builder feature helps you create and manage menus efficiently in Cinchio Back Office, a key part of running a successful operation.
This guide provides answers to frequently asked questions and common troubleshooting tips, so you can get the most out of the tool. Whether you're building menus from scratch or making updates, we’re here to help simplify the process and keep your menu management running smoothly.
If you can't find what you're looking for, contact Cinchio support for assistance:
Frequently Asked Questions
How Do I Assign Images To Products For Menus?
Within the Menu Management module, instead of associating images across various menus, images are centrally assigned to the product within your database. This ensures that all menus featuring the product inherit the designated images, creating a consistent and visually appealing experience.
For details on associating images with products, Click Here.
How Do I Manage Prices & Tax For Menu Products?
Within the Menu Management module, the pricing and tax information for each product showcased in a menu is configured through Back Office Price Levels.
Default price levels can be assigned to each Menu Destination available to your company. This establishes a default pricing structure for all menus across different fulfilment types at that destination, ensuring pricing consistency across all locations and menus.
If needed, location-specific price level overrides can be applied to locations using the same menu at a destination but with a different pricing structure. These overrides are implemented within the Locations & Destinations tab of the individual menu. For more details, Click Here.
It's important to note that for each available fulfilment type at each menu destination, there are two default price level settings to define:
- Menu Item Price Level: This sets the price level for the standard menu price of a product.
- Modifier Price Level: This establishes the price level for a product when used as a modifier, but only when the modifier price differs from the standard menu price.
Information On Modifier Pricing
When assigning modifiers to modifier groups in the Modifier Groups section, you are prompted to select the Pricing Type for the modifier:
If the Pricing Type is selected as:
- Menu Item Price, then the price of the modifier when presented to the customer will be based on the price level assigned as the destinations Menu Item Price Level.
- Modifier Price, then the price of the modifier when presented to the customer will be based on the price level assigned as the destinations Modifier Price Level.
This approach offers the flexibility to use the same product within the same menu, allowing for distinct pricing scenarios when the product serves as a modifier in different contexts. For instance, consider the product 'Fries' with a standard menu price of £2.
- If a customer adds Fries as an optional side to any burger, they encounter an 'Add A Side' modifier group, and Fries is priced at £2.
- If a customer selects Fries as a mandatory side in a burger meal deal, part of the 'Select Your Side' modifier group, Fries is priced at £0.
In the setup:
- In 'Add A Side,' Fries uses the Menu Item Price option, linked to the destination's Menu Item Price Level set at £2.
- In 'Select Your Side,' Fries uses the Modifier Price option, linked to the selected destination's Modifier Price Level set at £0."