Introduction
The Product Suspensions feature gives you central control over which products are temporarily unavailable for sale, a key part of efficient order management.
This guide covers common questions and troubleshooting tips to help you make the most of this tool. Whether you're adjusting availability due to stock issues or seasonal changes, Product Suspensions help keep your menus accurate and up to date across all locations.
If you can't find what you're looking for, contact Cinchio support for assistance:
Frequently Asked Questions
Can I Schedule When To Reinstate A Product?
Yes, it's possible to assign an End Date against an active product suspension via Back Office.
For more details, Click Here.
Can I Suspend A Product For Selected Menu Destinations Only?
When you suspend a product via the Operations Hub, you suspend it across all menus at all menu destinations.
Via Back office, you have the option to suspend the product at selected menu destinations only.
For more details, Click Here.