The Operations Hub offers a range of tools for Front-of-House use, enabling certain tasks to be completed without logging into Cinchio Back Office.
Please note: this article covers FAQs and troubleshooting for the Operations Hub feature as a whole, not the individual tools it contains. For FAQs and troubleshooting related to specific tools, please refer to the relevant section Here.
If you can't find what you're looking for, contact Cinchio support for assistance:
Frequently Asked Questions
How Do I Access The Operations Hub?
For details on how to access the Operations Hub, Click Here.
Can I Restrict What Tools Show On The Operations Hub
Yes, within the "Operations Hub" section of the Company Setup page you can select which tools are available within the Operations Tools section of the Operations Hub to ensure that operators are only seeing the tools that they need to see.
Troubleshooting
My Operations Hub Connection Is Invalid.
If you receive the Invalid Till Connection message when attempting to access the Operations Hub via the bookmark on your device, it means that the URL is no longer valid.
You should remove the bookmark from your device.
The new URL can be accessed via Cinchio Back Office as covered in This Article.
You will then need to access the new URL for the Operations Hub via Cinchio Back Office and bookmark the new URL on your device. For more information on this process, Click Here.