Contents
Introduction
If your company uses Tenzo for BI and sales analytics, sales from Centegra Plus can be fetched by Tenzo at regular intervals throughout the day using the Centegra Plus API.
For more information on this integration, Contact Centegra.
Configuration
The Tenzo integration is configured on a companywide basis.
For any new Tenzo Integration, Centegra will generate and provide the relevant API credentials required for Tenzo to access sales data for your company.
Once the API access has been granted, all information required to enable the integration within Tenzo is available via the API.
Troubleshooting & FAQs
When Is Data Sent To Tenzo?
Tenzo fetch data from Centegra Plus at regular intervals throughout the day.
These intervals are determined by Tenzo. For further information, please contact Tenzo.
Sales Are Missing In Tenzo
If sales are missing in Tenzo, first Click Here to check that the Centegra Plus API is fully operational.
Next, check to make sure that Tenzo are still able to access your sales data. To do this:
- Head to Company Settings > External Access & FTP > API Secure Keys.
- Locate Tenzo in the list, and check that the API key is enabled. (For more details, Click Here.)
Finally, if the Centegra Plus API is fully operational and the API key is enabled, Tenzo have access to the data. Therefore, please contact Tenzo to investigate further.