Digital Service Fees

Against each location, you can apply a digital service fee, if required. 

Digital Service Fees are available for the following order channels: 

• Mobile
• F&B Kiosk
• Retail Kiosk

Head to Digital Order Management > Advanced Options > Location Setup.

Select the location, then navigate to the Digital Service Fees section, within Guest Charges & Contributions. 

Against each order channel available at your location, enter the fee percentage value. If a fee is not applicable at a channel, you can leave this blank or enter zero to hide this fee from customers.

Select [Save] to confirm any changes made within this section. Changes are reflected immediately on the order channel. 

To customers, this will show when checking out against the "Service Fee" line with description "Offset digital cost".