Receiving Orders
Once the supplier order has arrived at your location, the order within Cinchio Back Office should be marked as Delivered in a timely manner to guarantee precise real-time tracking of stock on hand for products at site.
Step 1: Update Order Details
To receive in an order, head to Inventory Management > Supplier Orders > Orders, locate the order and select [Edit].
Within the order details section:
- Supplier Order Ref / Invoice Number: Enter the reference or invoice number provided by the supplier.
- Delivered Date: Enter the date and time that the order was physically received into site.
Step 2: Review Order Items
All items listed when the order was placed are shown, where:
- Del Qty: Automatically populates with the quantity ordered, but can be edited to reflect the quantity delivered.
- Unit Price: Displays the cost of the product from the supplier. If the supplier product cost is not set as "Contacted", the cost can be edited if required to update the Product Cost History.
Changing The Delivered Quantity Of A Product
If you have received a different quantity to that which was ordered for a product, simply enter the correct quantity into the Del Qty field based on the Size description shown.
The difference between the ordered quantity and delivered quantity will be available within reporting.
Removing A Product That Was Not Delivered
If you have not received a product that was ordered, simply enter a quantity of zero into the Del Qty field against the product.
The difference between the ordered quantity and the delivered quantity of zero will be available within reporting.
Adding An Extra Product That Was Delivered
If you have received and accepted a product that was not originally ordered, at the bottom of the products section select [New Order Item].
In the blank row added at the bottom of the order:
- Supplier Product: Select the supplier product to order from the list.
- Del Qty: Enter the quantity received based on the Size description shown.
- Unit Price: Displays the cost of the product from the supplier. If the supplier product cost is not set as "Contacted", the cost can be edited if required to update the Product Cost History.
The difference between the ordered quantity of zero and the delivered quantity will be available within reporting.
Step 3: [Optional] Upload The Invoice / Delivery Note
If required, you can upload a PDF or image of the invoice and/or delivery note against the supplier order.
To do so, within the supplier order select [Upload File]
Within the Upload File window:
- Folder: Select the File Manager folder to store the file within.
- Title: Enter a title for the file. (Recommendation: Enter the invoice number / delivery reference.)
- Tags: If applicable, select tags to assign to the file.
Then select [Choose File] and select the file from your device, or take a photograph if on mobile or tablet. Then select [Upload].
The file is now available both within the supplier order as well as the selected folder within file manager.
TIP: File Manager Folders can be restricted by section and site. Consider setting up specific Supplier Order folders per site, to restrict file uploads to supplier orders only at each site.
Step 4: Receive In The Order
Once all the correct delivered quantities have been entered, the order can be received in.
To receive in an order, select [Deliver].
This will progress the ordered to Delivered state, and:
- Stock movements will be generated based on the orders delivered date for each product, to update the products stock on hand by the delivered quantity entered.
- If any products cost has changed since the product was previously ordered, the Product Cost History will be updated to reflect the new cost.