Product Families help you organise and group products, making them easier to manage across your operation.
This guide covers common questions and troubleshooting tips to help you get the most out of this feature. Whether you're structuring products for reporting, pricing, or operational use, Product Families give you the flexibility to organise your catalogue in a way that works for your business.
Use this guide to quickly resolve issues, understand key functionality, and keep your product organisation consistent and efficient.
If you can't find what you're looking for, contact Cinchio support for assistance:
Frequently Asked Questions
Can I See What Products Are In A Family?
Within a product family you can see a list of all individual products assigned to the product family, regardless of whether they were added as individual items or as part of a group.
To see which products are assigned to a product family:
- Head to Product Management > Product Families.
- Locate the required product family and select [EDIT].
Within the product family, the Product Family Contents Summary section lists all items added to the product family, either as individual products or groups that are added.
Also within the product family, the Product Family Contents section lists all items contained within the product family as individual items. This lets you see individual items contained within groups assigned to the product family.
To see this list of products, select [SHOW FULL CONTENTS].