Introduction
This article provides an example of a promotional product deal discount scenario where a product are free or reduced when other items are present in the basket. For example:
- In an F&B scenario, buy 4 beers and receive a snack sharer plate.
- In a Retail scenario, spend 20.00 on stationery and receive a free pencil.
This article is for illustrative purposes only; for the full steps on building a new Deal, Click Here.
IMPORTANT: Before creating a deal, check that you have the following:
- A "Deal Reporting Product". A product representing the deal that discounted items report against within the transaction. This is a standard Back Office Product with the Deal Reporting Product checkbox enabled in the Additional Options section.
- Product families (if required). A family of products used to specify basket conditions for the deal to activate, or used to specify products that should be excluded from transaction-level discounts. These are managed within the Product Families section.
Deal Configuration Steps
Step 1: Deal Details
When creating the deal:
- Enter a Deal Name for the the deal as it should be known in the Back Office (customers don't see this) and link to a Deal Type. Then select the Deal Reporting Product for the deal to report against in transactions.
- The Discount Level should be "Specific Items" as the deal only applies to those in the combo.
- Select when the deal is Available From and To. You can apply additional availability rules later.
Once created there are two further options:
- Iteration Limit: Specify the number of times that this deal can be activated within a customers basket. If there is no limit, leave this blank.
- Allow Stacking: Enable this if items discounted by this deal can be further discounted by a transaction-level deal that gets applied later.
Step 2: Deal Conditions
There should be two Deal Conditions in the deal: one representing the "Spend X on Y" element and another representing the "Promo Product" element.
This allows you to target the "Promo Product" element when applying the Deal Discount in the next step.
Each Deal Condition should have a Deal Condition Name for Back Office identification purposes.
For the "Spend X on Y" condition:
- Use Item Selection Method to select items for this condition based on "Product Family" or "Individual Product", and then select that family or product in the Item Selection list.
- Recommendation: Ensure that the product(s) issued as the Promo Product in the next condition are not included in the item selection for this condition, either by omitting them from the original Item Selection or by utilising the Item Selection Exceptions feature against the condition.
- Select your Condition Metric, which is typically "Amount" for this condition in a promotional product scenario to identify a minimum amount spent.
- Enter a Minimum value to specify the minimum spend on the selected items required. For minimum spend requirements, the Maximum value can typically be left blank as the discount is trigged on a minimum threshold only.
For the "Promo Product" condition:
- Use Item Selection Method to select items for this condition based on "Product Family" or "Individual Product", and then select that family or product in the Item Selection list.
- Select your Condition Metric, which is typically "quantity" for this condition in a promotional product scenario to check that the promotional product exists in the basket.
- End a Minimum value and Maximum value to specify the quantity of products that are discounted when the minimum spend condition is met.
Step 3: Deal Discounts
There is one Deal Discount.
Enter the Menu Discount Name as the deal should be shown to customers.
Select the Discount Type as either:
- "Fixed Price", with a Value of 0.00 representing the new free price.
- "Percentage", with a Value of 100 to reduce the original price by 100%
The Tax Option will populate automatically based on your location.
Against Discounted items select the condition that represents the free item selection. This is ensures that the discount is only applied to the one item, and the other item remains at full price.
The Applies To option is typically set as either "Most Expensive" or "Least Expensive" in promotional product deal scenarios, to apply the deal to the least/most expensive applicable item in the basket per your deal terms.
For promotional product deal scenarios, the Discount Value Limit should be left blank.