Company Settings
Transaction Sources
See where your sales come from, and change how orders from each source behave.
Can't find what you need? Contact Cinchio:
About
Transaction sources are the platforms sales come from before they reach Cinchio Back Office. They show where sales are coming from in your reports.
Sources include:
- Your POS (physical tills)
- Cinchio Back Office (customer orders)
- Cinchio Kiosk
- Cinchio Mobile
- Cinchio Retail
- Delivery platforms
- Third-party ordering and kiosk platforms
Some sources also have settings that change how their orders behave, such as on the kitchen screen or in Remote Orders.
Ready to start?
Go to the Edit tab.
Create
Transaction sources can't be created in Cinchio Back Office.
Set up by Cinchio
Cinchio creates transaction sources for you when setting up an order integration. Contact the helpdesk using the buttons at the top.
Edit
Add extra settings to a transaction source.
Global sources
Global transaction sources can't be changed.
What do you want to change?
Source details
1
Open the transaction source
Go to Company Settings > Transaction Sources, find the transaction source and select EDIT.
2
Make your changes
You can change:
The name shown in reports.
The type of transactions from this source.
The provider's name. With an integrated kitchen screen, it's the name shown on the KMS.
Show orders from this source in Remote Orders in the Operations Hub.
For orders shown in Remote Orders, how many minutes they stay in Future Orders after their pick up time.
For Cinchio digital ordering sources, how many days after the sale a refund can be made in Cinchio Back Office.
3
Save
Select SAVE.
The transaction source is updated.
Webhooks for order notifications
If the source supports order notifications, add the webhook details for where notifications are sent.
1
Open the transaction source
Go to Company Settings > Transaction Sources, find the transaction source and select EDIT.
2
Add the webhook
In Transaction Source Webhook Configuration, select ADD WEBHOOK CONFIG and fill in the new row:
The webhook URL.
The webhook's header parameter name.
The webhook's header parameter value.
Tick to send notifications to this webhook.
Repeat to add more webhooks.
3
Save
Select SAVE.
Order notifications from this source are sent to the webhook.
Search
See your transaction sources.
Shown straight away
When you open Company Settings > Transaction Sources, every transaction source is listed. You can't search or filter the list.
What's shown
Its name.
The provider it's linked to.
Its type.
Delete
Transaction sources can't be deleted.
FAQs
Frequently asked questions
More questions coming soon
Can't find what you need? Contact the helpdesk using the buttons at the top.