Company Settings
Company
Settings that apply across your whole company: the defaults for every site and user, and extra features.
Can't find what you need? Contact Cinchio:
About
Company settings apply across your whole Cinchio Back Office account. They set the defaults for every site and user, and turn on extra features.
Where your company fits
Company
Company settings apply to every site and user.
Site
Site settings apply to one site, and override the company.
Location
Location settings apply to one location, and override the site.
Changes affect everyone
These settings apply to every site and user. Some can be overridden for a site or a user, and some affect other features. Where they do, it's pointed out.
Opening company settings
1
Go to Company Settings > Company.
Ready to start?
Go to the Settings tab.
Settings
Choose the settings you want to see. They match the tabs on the Company page.
Saving
Select SAVE COMPANY to save any changes.
Which settings?
Head Office
Your company's name, Head Office address and contact details, and logo.
Your company's name, as shown throughout Cinchio Back Office.
The Head Office address.
The city.
The country.
The county or state.
The postcode or ZIP code.
The main contact number.
The main contact email.
Select CHOOSE FILE to upload a logo to show throughout Cinchio Back Office.
Sites
Your company's sites, and the types you group sites and locations into.
Which tab are you on?
Site
Each site is listed with:
The site's name.
Its phone number, if set.
Its email address, if set.
Select EDIT to open the site's site configuration.
Site Types
Set up the types you group sites into. See site types.
Location Types
Set up the types you group locations into. See location types.
Inventory Management
Settings for Inventory Management.
Whether periods can end on any date. If not, we recommend turning on company periods.
How far ahead, up to 30 days, users can enter planned stock movements, such as supplier orders and transfers.
With product preparations, the wastage type that extra yield loss is reported against.
The price level used wherever a default GP is shown for a product.
Show current stock on hand in supplier orders, transfers and wastage.
Not available yet.
Not available yet.
Global Settings
Company-wide settings for language, reporting, cash ups, time clocks and more.
Which settings?
General
The currency symbol used throughout Cinchio Back Office.
The language Cinchio Back Office is shown in. Can be changed at site level or user level.
The date format used throughout Cinchio Back Office.
When your financial year starts. This sets the reporting week and reporting day, or sales date, used throughout. See reporting times.
Reporting
Your company's reporting profile. This affects reporting everywhere.
Whether the site calendar shows Net or Gross sales by default. Can be changed at site level or user level.
If you use a tip pool, the percentage each team member's tip pool is based on.
What the percentage is of: Total Gross Sales, Total Net Sales or Declared Tips at the POS.
With a sales option, optionally a product family to limit the calculation to. Leave blank for all sales.
The tax rate used when the actual rate isn't available. Usually only set on Cinchio's advice. Can be changed at site level.
Older settings: Dashboard Type and Service/Tips Accounts Chart
These are only for older systems. For newer ones, see service charge and tip reporting.
For the Like For Like Dashboard: Quick Sale shows all sales. Restaurant leaves out products in groups with the Service/Tips Accounts Chart account.
With Restaurant, the Sales chart account whose product groups are left out of the dashboard.
Revenue Management
How far ahead users can create cash ups. Cash ups with a later sales date are blocked.
In Cash On Site, a warning shows when a site's cash falls below its minimum balance plus this percentage.
Turn on transaction customer assignment in cash ups.
Customers & Loyalty
If balance change reasons create transactions for gift card adjustments, the till to record them on.
User Management
What team members clock in and out with in Cinchio: their Team Member POS Code or Employee Number.
Only export time clocks that are Approved or later.
Ask team members for cash tips when they clock out.
Ask team members to choose a job role when they clock in.
NCR POS
NCR POS only
These settings are for NCR POS companies. Cinchio must turn this on for you first. Contact the helpdesk using the buttons at the top.
With integrated card terminals set up for tips, the payment media card tips are recorded against.
With automatic service charge in NCR store settings, the payment media service charge is recorded against.
With manual service charge, the payment media it's recorded against. Set the external ID first.
With manual service charge, the charge's external ID in the POS. Then choose the Service Charge Media.
Other
A message in the footer of transaction PDFs, such as a thank you or social media details. Can be changed at site level.
Whether Remote Orders in the Operations Hub shows future orders or all of today's orders first.
Turn on company periods.
The target number of minutes for orders to get through the kitchen. Can be changed for a site or location.
Back Office Orders
Defaults for Customer Orders.
The price level used for customer orders, if set.
The payment media used for customer orders, if set.
How defaults combine
Site, customer type and customer settings can override these. See customer order defaults.
Day Part Types
Set up day part types, then give them times at each site or location.
Day parts are used for:
GL Code Management
Choose how GL codes are managed.
Base sales GL codes in custom reporting on a grid of master groups and price level types, managed in GL Codes For Sales.
The Sales chart account that sales tax is recorded against in custom reporting.
Require a sales GL code on every product group. The System Alerts landing page widget flags any without one.
Operations Hub
Choose what's available in the Operations Hub.
The dashboard view shown in the Sales Dashboard.
Front-of-house access to allergens.
Turn on Cash Counts.
Turn on clocking in and out.
Turn on Customer Check In.
Turn on Record Wastage.
Turn on Remote Orders.
Front-of-house access to shift reports.
Turn on Suspend Products.
FAQs
Frequently asked questions
QHow is a company structured in Cinchio Back Office?
Company
Your Cinchio Back Office account.
Sites
One or more sites in the company.
Locations
One or more locations in each site.
Each user belongs to the company and is given access to particular sites. They can then use every location in those sites.
Which is more like your business?
One location per site
For example, a company with 5 restaurants. Each restaurant is a site, with one location: the restaurant itself.
Several locations per site
For example, a company with 2 venues. Each venue is a site, with several locations for its different outlets.