MyVenue - Changing the Tax Rate on a Product

In mvManager, tax behaviour is controlled by tax configuration, product families, price levels, and locations. To change the tax rate for a product, review the tax setup and the family assignment that controls which products the tax applies to.

Review the tax rate

1. Go to Configuration > Taxes.
2. Open the tax rate that needs to change.
3. Check whether the tax is Exclusive or Inclusive.
4. Update the Rate percentage if the rate itself has changed.
5. Review Sort Order if multiple taxes apply to the same products and locations.
6. Review Calculate On if tax should be calculated on gross or net when multiple taxes apply.

Control which products are taxed

1. Check whether the tax uses a Family.
2. If the tax should apply only to selected products, create or update a family containing those products.
3. If the product should be exempt, remove it from the taxed family or use a family that excludes it.
4. If the product is included because its category or group is selected in the family, edit the family rule rather than the individual product.

Assign locations and test

1. Open the Locations tab on the tax rate.
2. Select the locations where this tax should apply.
3. Save the tax.
4. Run a test sale for the product in an affected location and price level.
5. Check receipts and reports to confirm the correct tax name and value are shown.

Checks before saving

• Changing a tax rate can affect many products and locations. Review family and location assignments before saving.