Use families to control which products are available to different stores, stands, venues, or locations. Products are assigned to the families linked to the locations where they should be sold or counted.
Check the location family structure
- Go to Products > Families.
- Confirm the family that represents each location or operating area.
- Use clear family names that match the store, stand, venue, or location name.
- Where possible, include groups or categories in a family when a whole set of products should be available in that location.
Assign a product to locations
- Open Products > Products and edit the product.
- Go to the Families tab.
- Select the families for every location where the product should be available.
- Save the product.
- If a product appears through an inherited group or category family, edit the family definition in Products > Families rather than removing it from the product record.
Review operational impact
- Check that the product is sellable if it should appear at POS.
- Check the product has prices for the price levels used by those locations.
- Check that inventory products are included in the correct location families so they appear on count sheets.
- Check that printers, KDS, taxes, modifiers, and menus still match the product availability rules.
Checks before saving
- A product can belong to multiple families, so the same product can be assigned to more than one location without duplicating the product record.