Digital Ordering: Digital Ordering Onboarding

Your Cinchio support agent will advise once your site is ready to onboard for Digital Ordering. 

To onboard your site, head to Digital Order Management > Advanced Settings > Site Setup.

For reference, the following site settings used by Digital Ordering are shown: 

• Currency
• Time Zone
• Region/State
• Site Reference

If any of these settings are missing, you'll be prompted to set these against the site first. 

Before confirming site onboarding, you'll first need to enter banking credentials for the payment provider(s) used at this site. 

Once entered, select [Onboard Site]. 

You can now onboard locations within this site for Digital Ordering. 

You can onboard locations within a site that has been onboarded for Digital Ordering, as covered above. 

To onboard your location, head to Digital Order Management > Advanced Settings > Location Setup.

Select the location from the list, then select [Enable Location]. 

You can now activate Digital Order Channels within this location.

You can activate Digital Order Channels within a location that has been onboarded for Digital Ordering, as covered above. 

To activate a digital order channel, head to Digital Order Management > Advanced Settings > Location Setup.

Navigate to the Digital Order Channels section, within General Order Settings. 

Select [Activate] against the required order channel.

Once a channel is activated, a corresponding back office till is automatically created against the location for sales received from this channel to report against.  Additional settings specific to that order channel also become exposed within this page as covered in Location Setup.  

Note that activating the Retail Order Channel will prompt for additional retail configuration, covered in articles specific to retail kiosk configuration.