Cinchio Back Office Updates - September 2025

Enterprise-level reporting is now available, providing consolidated sales reporting across multiple companies for users with access to multiple companies under the same parent. 

Access the parent company when logging in as standard, and use the company picker to navigate between the parent company and child companies that you have access to. 

When accessing the parent company, a series of enterprise-level sales reports are available as covered next. 

At enterprise-level, the Daily Sales Summary report provides top level sales data on a daily basis across multiple companies. 

Data can be consolidated across all companies, split by company, or even broken down into individual sites and locations within each company. 

For more information on this report, Click Here.

Example Report: All Companies Consolidated

Example Report: Split By Company

At enterprise-level, the Product Sales report provides product sales - or product group sales - across multiple companies. 

Data can be consolidated across all companies, split by company, or even broken down into individual sites and locations within each company. 

For more information on this report, Click Here.

Example Report: Sales GL Totals, Consolidated

Example Report: Product Group Sales, By Company

Example Report: Product Sales, By Company

Against a Media Type you can now specify if media allocated against the Media Type are used for recording liabilities against a Liability Type. This ties in with plans to break out Liability Types in reporting in the near future. 

You can now manage the status of your Digital Order channels via Cinchio Back Office. 

Head to: Digital Order Management > Channel Status.

Each location within your site is listed, with the option to turn Digital Ordering on or off against each channel where available. 

Within Cinchio Back Office, you can now configure many aspects of the customers digital order experience, including: 

• Allowing Advanced Ordering for mobile.
• Allowing Special Instructions against menu items.
• Allowing Tipping Prompts at checkout.
• Customer Notification and order Delivery configuration.
• Setup of custom fees and charges.
• Setup of custom Round-Up Prompts at checkout for donations.

These settings are customisable at location level. 

For more information, Click Here.

Example Order Settings

You can now upload images for Kiosk and for Mobile via Cinchio Back Office. 

For mobile, you can upload a header image.

Your customers will see this header throughout their Digital Ordering experience on mobile: 

For kiosk, you can upload welcome images and header images. 

Your customers will see these images throughout their Digital Ordering experience on Kiosks: 

For more information, Click Here.

You can now assign brand colours against locations within Cinchio Back Office.    

This allows your brand to be reflected throughout the Digital Ordering experience for your customers.

For more information, Click Here.

You can manage which settings users within your company will see when accessing the Digital Ordering location setup section via Digital Order Management > Advanced Settings > Location Setup. 

Head to: Digital Order Management > Advanced Settings > Setup Permissions. 

Against each location setup section, you can specify whether the section is: 

• Available to admins only.
• Available to both managers and admins.
• Disabled for all. 

For more information, Click Here. 

Banking configuration for Digital Order channels within your site can now be seen and updated within Cinchio Back Office. 

Head to Digital Order Management > Advanced Settings > Banking.

For more information, Click Here. 

When a menu publication is created, the time that it was created is now captured alongside the user that created it, to help in locating menus scheduled to publication across time zones, or scheduled for future publication.  

We've made some improvements to the way in which you manage menu images against products within Cinchio Back Office.  

For full details, Click Here.

When uploading menu images against a product, you can now specify whether the image is applicable to the Enter Company, to Selected Site(s) or to Selected Location(s), providing the flexibility of having different menu images for the same product under different circumstances. 

For full details, Click Here.

Within the Period Variance report, Cash Purchases are now listed within the Period Purchases window for each product. 

This provides full visibility of all purchases for each product throughout the duration of the stock period.