Product Management
Modifier Groups
Give customers extra choices when they order, from cooking instructions and extras to upsells and combo deal items.
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About
Modifier groups give customers extra options when they choose a menu item, so they can personalise their order.
For example
- Cooking instructions
- Extras
- Removals
- Upsells
- Items in a combo deal
They're part of the Menu Management module, and keep the experience the same whether customers order on Cinchio Kiosk, Cinchio Mobile or an integrated delivery platform.
How a modifier group works
Group settings
The names customers see, and how many options they can or must choose.
Modifiers
The products customers choose from, and their prices.
Menus
Attach the group to menu items or products.
Ready to start?
Go to the Create tab.
Create
Set up the group's names and selection rules, then add the modifiers customers choose from.
Steps
1
Start a new modifier group
Go to Product Management > Modifier Groups and select NEW MODIFIER GROUP.
2
Name it
On the New Modifier Group page, describe the group:
The name it's known by in Cinchio Back Office.
The name customers see on ordering platforms.
Extra text shown to customers on ordering platforms.
3
Set the selection rules
Set how customers choose from the group:
Optionally, the fewest modifiers a customer must choose from this group.
Optionally, the most modifiers a customer can choose from this group.
Optionally, the most times a customer can choose any one modifier.
Tick if customers can choose the same modifier more than once.
Tick to show the group expanded on Cinchio digital ordering platforms.
4
Add a modifier
In the modifier group, select ADD MODIFIER GROUP PRODUCT. In the Add Modifier Group Product window, fill in:
The product to use as a modifier.
Optionally, a different name for customers to see on menus. It fills in automatically if the product has a default menu name.
Then select ADD MODIFIER GROUP PRODUCT.
5
Add the rest and order them
Repeat step 4 for each modifier. Then, if you need to, drag and drop the rows using the arrows into the order customers should see them.
The modifier group is ready to attach to menu items in Menu Management.
Edit
Change a modifier group's settings, or the modifiers in it.
Open the modifier group first
Go to Product Management > Modifier Groups, find the modifier group and select EDIT.
What do you want to change?
Settings
You can change any of the group's names and selection rules:
- Modifier Group Name
- Menu Name
- Menu Description
- Group Minimum
- Group Maximum
- Item Maximum
- Allow Multiple Selection
- Expand By Default
See Create for what each one does.
Modifiers
What do you want to do?
Add a modifier
1
Select ADD MODIFIER GROUP PRODUCT.
2
Fill in the Product, Pricing Type and, if you need one, Override Product Name For Menus. See adding a modifier.
3
Select ADD MODIFIER GROUP PRODUCT.
The modifier is added to the group.
Change a modifier
1
Select EDIT against the modifier.
2
In the Edit Modifier Group Product window, change:
Optionally, a different name for customers to see on menus.
3
Select SAVE MODIFIER GROUP PRODUCT.
The modifier is updated.
Remove a modifier
1
Select DELETE against the modifier, then confirm.
The modifier is removed from the group.
Change the order
1
Drag and drop the rows using the arrows into the order customers should see them.
The modifiers show in the new order.
Search
Find modifier groups by name.
Nothing is listed at first
When you open Product Management > Modifier Groups, no modifier groups are shown. Select Show All Modifier Groups in the Search panel, or use the filters below.
Searching
Use any of these filters in the Search panel at the top, then select SEARCH. Matching groups are listed in name order.
All or part of the modifier group's name.
Whether to include archived modifier groups.
What's shown
The modifier group's name.
The fewest modifiers customers must choose, if there's a minimum.
The most modifiers customers can choose, if there's a maximum.
10 groups are shown per page. Use the page selector at the bottom right to move between pages.
Archive
Archive a modifier group you no longer need. It isn't permanently deleted, so you can restore it at any time.
You can only archive a modifier group if
You have delete rights
If you don't but think you should, find out how to get access.
It isn't in a menu
Take it off any menu items first. See where a modifier group is used.
What do you want to do?
Archive a modifier group
1
Open the modifier group
Go to Product Management > Modifier Groups, find the modifier group and select EDIT.
2
Archive it
Select Delete and confirm.
The modifier group is archived.
Restore an archived group
1
Find the modifier group
Go to Product Management > Modifier Groups and search with Show Deleted set to Yes.
2
Restore it
Open the modifier group, select Undelete and confirm.
The modifier group is available again.
FAQs
Frequently asked questions
QCan I see where a modifier group is used?
Yes. A modifier group can be attached to menu items in Menu Management, or straight to products. You can see both from the group itself.
1
Go to Product Management > Modifier Groups, find the modifier group and select EDIT.
2
Open the Used By tab.
3
The Products tab lists every product the group is attached to directly.
4
The Menu Items tab lists every menu item the group is attached to.