Company Settings
Preparation Areas
Set up the parts of a site's kitchen where products are prepared, for kitchen screens and product preparations.
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About
Preparation areas are the parts of a site's kitchen where products are prepared. Their settings depend on what they're used for.
What they're used for
Product preparations
Kitchen Display Screen
Each Kitchen Display Screen is a preparation area.
Logwood KMS
Each screen on the integrated Logwood KMS is a preparation area.
Ready to start?
Go to the Create tab.
Create
Create a preparation area with its name, then fill in the rest of its settings.
Steps
1
Start a new preparation area
Go to Company Settings > Site Setup > Preparation Areas and select NEW PREPARATION AREA.
2
Name it
Enter a Name for the preparation area.
3
Create it
Select Create.
The preparation area is created. Next, set it up for what it's used for.
Edit
Set up a preparation area for what it's used for.
What is the preparation area for?
Kitchen Display Screen
1
Open the preparation area
Go to Company Settings > Site Setup > Preparation Areas, find the preparation area and select EDIT.
2
Set up the screen
Fill in:
Leave this off for now, and turn it on when the screen is ready.
The view the screen opens on. Staff can change it on the screen.
How many seconds after the due time a ticket header turns from green to orange.
How many seconds after the due time it turns from orange to red.
Accept tickets automatically, rather than making staff accept or reject each one.
Ask staff to confirm before a ticket is bumped.
3
Save
Select SAVE PREPARATION AREA.
The Kitchen Display Screen is set up.
Logwood KMS
1
Open the preparation area
Go to Company Settings > Site Setup > Preparation Areas, find the preparation area and select EDIT.
2
Set up the screen
Fill in:
Your site's external IP address.
The port set up on your network to talk to the Logwood kitchen screen.
The cook area for this screen. Products in that cook area are sent to it. Use 0 for products with no cook area that must show on the front-of-house screen, and 1 or more for standard cook areas.
The screen tickets go to by default.
For orders placed in advance, how many minutes before they're due they appear on the KMS, so they don't sit on screen too long.
Show the customer's name and number on the ticket.
Optionally, only send products in this family to the preparation area.
3
Save
Select SAVE PREPARATION AREA.
The preparation area is connected to the Logwood KMS.
Settings set by Cinchio
These are set by Cinchio during setup:
Which remote order sources send orders to this KMS, if the site has several. Leave blank for all.
The NGROK address for this location.
The ticket version for this location.
Which location the preparation area is for, if the site has several. Leave blank for all.
Product preparations only
For product preparations, a preparation area only needs a name. To change it:
1
Open the preparation area
Go to Company Settings > Site Setup > Preparation Areas, find the preparation area and select EDIT.
2
Change the name
Change the Name.
3
Save
Select SAVE PREPARATION AREA.
The preparation area is renamed.
Search
Find preparation areas by name.
Shown straight away
When you open Company Settings > Site Setup > Preparation Areas, every preparation area for the site is listed.
Searching
Use any of these filters in the Search panel at the top, then select SEARCH:
All or part of the name.
Whether to include archived preparation areas.
What's shown
Its name.
For kitchen screens, its status.
For kitchen screens, the provider.
Archive
Archive a preparation area you no longer need. It isn't permanently deleted, so you can restore it.
You have delete rights
If you don't but think you should, find out how to get access.
What do you want to do?
Archive a preparation area
1
Open the preparation area
Go to Company Settings > Site Setup > Preparation Areas, find the preparation area and select EDIT.
2
Archive it
Select DELETE and confirm.
The preparation area is archived.
Restore an archived preparation area
1
Find the preparation area
Go to Company Settings > Site Setup > Preparation Areas and search with Show Deleted set to Yes.
2
Restore it
Open it, select UNDELETE and confirm.
The preparation area is available again.