Company Settings
Pick Up Points
Set up the places at a site where customers or drivers collect their orders.
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About
Pick up points are the places at a site where customers or drivers collect their orders, such as a counter or a collection shelf.
What they're used for
Each pick up point is a column on the screen, showing orders ready to collect.
When staff tell a customer their order is ready, the pick up point tells them where to collect it.
Ready to start?
Go to the Create tab.
Create
Add a pick up point to the site.
Steps
1
Start a new pick up point
Go to Company Settings > Site Setup > Pick Up Points and select NEW PICK UP POINT.
2
Name it
Enter a Pick Up Point Name.
3
Save
Select SAVE.
The pick up point is ready. Depending on what it's for, set up its other settings.
Edit
Change a pick up point's name, and set it up for the Pick Up Screen or order notifications.
Steps
1
Open the pick up point
Go to Company Settings > Site Setup > Pick Up Points and select EDIT against the pick up point.
2
Check the name
Change the Pick Up Point Name, if you need to.
3
Set it up
Set it up for what it's used for:
For the Pick Up Screen
Ticket Show Duration: how many seconds orders show as ready.
Max Tickets: the most orders shown at once.
Enabled: tick to show it on the screen.
Use Pick Header Colour and Pick Font Colour to style its column.
For Remote Orders
Select MAKE DEFAULT to use this pick up point when staff tell customers their order is ready.
4
Save
Select SAVE PICK UP POINT.
The pick up point is updated.
Search
Find pick up points by name.
Shown straight away
When you open Company Settings > Site Setup > Pick Up Points, every pick up point for the site is listed.
Searching
Use any of these filters in the Search panel at the top, then select SEARCH:
All or part of the name.
Whether to include archived pick up points.
What's shown
Its name.
How many seconds orders show on the Pick Up Screen.
The most orders shown at once.
Archive
Archive a pick up point you no longer need. It isn't permanently deleted, so you can restore it.
You have delete rights
If you don't but think you should, find out how to get access.
What do you want to do?
Archive a pick up point
1
Open the pick up point
Go to Company Settings > Site Setup > Pick Up Points and select EDIT against the pick up point.
2
Archive it
Select DELETE and confirm.
The pick up point is archived.
Restore an archived pick up point
1
Find the pick up point
Go to Company Settings > Site Setup > Pick Up Points and search with Show Deleted set to Yes.
2
Restore it
Open it, select UNDELETE and confirm.
The pick up point is available again.