Searching Suspensions

Access the Product Suspensions section via: Digital Order Management > Product Suspensions.

All active product suspensions associated with the site will show by default when accessing this section.  

If required, you can filter the list to see specific product suspensions by using the following filters within the Search panel at the top of the section:

• Date Range: Search for product suspensions active within the selected date range. 
• State: Search for suspensions in a specific state.
• Menu Destination: Search for suspensions against a specific menu destination platform.  

Note then when logged into the Head Office site, visibility of product suspensions across all sites is available, therefore an additional site picker is available within the search filters section. 

Select [Search], and all product suspensions which meet your search criteria will be listed.

The product suspensions list shows the following:

• Product Name: Displays the product that the product suspension relates to. 
• Location: Displays the location where the product has been suspended. 
• Start: Displays the time that the product is suspended from. 
• End: Displays the time that the product is to be suspended until, if known.
• State: Displays the state that the suspension is currently in. 
• API Status: Displays whether the suspensions successfully reached the menu destination platform.