Introduction
The Product Suspensions feature lets you temporarily mark products as unavailable at specific sites or destinations, helping you stay in control of your live menu offerings. To access it, head to Digital Order Management Management > Product Suspensions.
How to manage suspensions efficiently:
To suspend products for a single site, log in directly to that site.
To manage suspensions across multiple sites, log in at the Head Office level for full visibility and control.
Product Suspension States
Information on each of the states that product suspensions flow through:
- Suspended: The product suspension has been published to the menu destination.
- Completed: The end time of the product suspension has passed so it is now archived as completed.
- Failed: The product suspension failed to reach the menu destination.
Product Suspension Articles
For information on Product Suspensions via Back Office, see:
- Product Suspensions: Create
- Product Suspensions: Search
- Product Suspensions: Delete
- Product Suspensions: FAQs & Troubleshooting
For information on Product Suspensions managed via the Operations Hub, check out This Article.