FOH Cash Counts

The Cash Counts feature of the front-of-house (FOH) Operations Hub allows users to declare opening floats and closing cash counts at the POS.   

Starting The Shift

If float declarations are required, declare the Opening Float for the selected till, or for all tills within the location, before starting to trade the shift.  

Ending The Shift

After trading the shift, declare the Closing Count for the selected till, or for all tills within the location.

Confirm the count declaration, and view the shift summary for payments received throughout the shift.

Behind The Scenes

Starting The Shift

On confirming the opening float amount, within Back office a Cash Event record is created in Approved state against the selected till.

The Cash Event creates a transaction at the start of the shift to increase expected CASH, and offset this against a FLOAT action. 

Ending The Shift

On confirming [Count Complete] when ending the shift, within Back Office a Cash Up record is created in Counted state for the selected till (or all tills within the location) containing the count declared by the user. 

The cash up should be reviewed before being updated to Approved state by management. 

Resources

For more details on this feature, check out these articles: 

• Cash Counts: Starting The Shift
• Cash Counts: Ending The Shift
• Cash Counts: Configuration

Alternatively, contact Cinchio support for assistance: 

• European Helpdesk
• North American Helpdesk