Retail products received from YellowDog are automatically created as products within Cinchio Back Office, where product details are: 

• Product Name Long = Products Description from YellowDog.
• Product Name Short = Products POS Description from YellowDog.
• Product Code = Products SKU from YellowDog. 
• Product Groups = Default to "Retail". 

Barcodes against the product in YellowDog are assigned against the product in Cinchio Back Office, seen within the products Barcodes section

If the product is available at your store in YellowDog, the price against the product in YellowDog for your store is assigned against the product in Cinchio Back Office, seen within the products Prices & Costs section. 

The price is linked to a Cinchio Price Level specific to your store, and the tax rate is inherited from that prices levels Default Tax Rate setting, which can be adjusted for individual products if required. (See the Product Prices & Tax section later in this article.)

If the product is available at your store in YellowDog, the product is also assigned against a product family within Cinchio Back Office, seen within the products Product Families section. 

Products within your stores product family are available to scan on the retail kiosk at your store. 

Scannable Items

You do not need to add scannable items into the menu. 

These products will become available automatically via the delta publication process once the product is received into Cinchio Back Office via the YellowDog integration. 

Note that it can take up to 30 minutes for new products in YellowDog to reach Cinchio Back Office.

Non-Scannable Items

For non-scannable items, products can be added into menu categories using the Menu Builder feature to make them available for customers to select using dedicated buttons on the retail kiosk.

If you are familiar with building F&B menus, the process for adding menu categories and items is the same.

If you're new to adding menu categories and items within the Menu Builder, see This Article.

When onboarding retail kiosks and your YellowDog store is linked to Cinchio Back Office, a Default YellowDog Price Level is created for your store which contains the prices for products at that store. 

You can see that price level within the Retail Kiosk Configuration section of the Location Setup page.

When a product is created in Cinchio Back Office via the integration process, the price against your store in YellowDog is set against the Cinchio price level associated with your store. 

The tax rate against this price is set per the Default Tax Rate setting against the price level. 

If required, the tax rate can be changed to something other than the default for any individual product. 

Information on updated a products tax rate is covered in This Article.

Within the Location Setup page for Digital Ordering, if the Retail Order Channel is enabled for your location, the Retail Kiosk Configuration section is available and shows key information on the retail kiosk setup.

The [Full Menu Refresh] option is available to refresh the kiosk with the entire menu.  

Deals, Discounts and Promotions can be built using the Deals feature of Cinchio Back Office, and then linked to your Retail Kiosk menu to make them available on the Retail Kiosks.

For full details on building deals, see This Article. 

And for details on attaching deals to your Retail Kiosk menu, see This Article. 

If you'd like to see some examples of common types of deal and discount scenarios, see This Article.

Within the Location Setup page for Digital Ordering, in the Retail Images section you can upload images to show on the kiosk welcome screen. 

Within the Location Setup page for Digital Ordering, in the Retail Images section you can upload images to show on the kiosk welcome screen. 

The following changes are automatically published to your retail kiosk as and when the changes occur within Cinchio Back Office: 

• Via the YellowDog^ integration: 
  • A new product is added into the dedicated Retail Product Family.
  • An old product is removed from the dedicated Retail Product Family.
  • A product within the dedicated Retail Product Family is edited. (E.g. Name change; barcode is added.)
  • A price change is received for a product within the dedicated Retail Product Family.
• A products tax rate is changed manually within Cinchio Back Office. 
• A deal is added against the retail menu in Cinchio Back Office. 
• A deal is removed from the retail menu in Cinchio Back Office. 

^Note that it can take up to 30 minutes for changes in YellowDog to reach Cinchio Back Office.

Changes made within the Menu Builder for products assigned to menu categories (i.e. non-scannable items) require manual publication to the push those changes down to your retail kiosk. 

If you are familiar publishing F&B menus, this process is the same. 

If you're new to manual menu publication, see This Article. 

Note that manual menu publication will include any pending deal changes not yet published (as covered below). 

When a deal is added to or removed from a menu, the Auto-Publication Delta Process (covered above) will update the menu automatically. However, for a deal that exists on a menu currently, any changes within that deal are not published automatically and require a manually publication when all changes are complete.  

Within a deal, or a product family associated with a deal, if any changes have been made you'll see the option to [Push Changes To Retail Kiosk]. 

Select this, and follow the prompts to publish the latest changes for all deals. 

Alternatively, changes to deals can be published to individual locations via the standard menu publication process covered in the "Publishing Menu Category & Item Changes" section above.  

A full menu refresh publication refreshes the retail kiosk with existing menu settings. 

This is done within the Retail Kiosk Configuration section of the Location Setup page, as covered previously. 

This process can take some time to complete and should only be actioned if necessary to refresh the menu. 

Before you can onboard your retail kiosk within Cinchio Back Office, you first you need to ensure that your site is enabled for Digital Ordering. If you use Digital Ordering for F&B at your site, your site will be already enabled, but if not, details on how to enable your site are in This Article.

To onboard the Retail Order Channel against your retail location within Cinchio Back Office: 

• Head to Digital Order Management > Advanced Settings > Location Setup. 
• In the Digital Order Settings section, against Retail Order Channel select [Activate]. 

Then, within the Retail Order Channel Activation window: 

• Menu Destination: Select the "Cinchio Retail" menu destination.
• YellowDog Store: Select your YellowDog store. 
  • ⚠️ WARNING: You must ensure that the correct YellowDog store is selected. ⚠️
• Retail Menu: Select "Create New". (Unless you have a different retail location within the same site using the same store and you would prefer to share menus.)
• Default Tax Rate: Select the default tax rate that should be assigned against products received from the selected YellowDog store for this location. (Unless you have a different retail location within the same site using the same store, in which case this will already be set.)

Select [Confirm].

On confirmation, the YellowDog integration will be enabled for this store and data till start to populate behind the scenes. This process should take no more than 5 minutes, after which, you can publish the menu for the first time to publish for the first time using the [Full Menu Refresh] button within the Retail Kiosk Configuration section.