Company Settings
Location
Settings for a single location in a site.
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About
Location settings apply to one location in a site. They override the site and company defaults where they overlap.
Where locations fit
Company
Company settings apply to every site and user.
Site
Site settings apply to one site, and override the company.
Location
Location settings apply to one location, and override the site.
Opening a location's settings
1
Go to Company Settings > Site Setup > Locations and select EDIT against the location.
Ready to start?
Go to the Settings tab.
Settings
Choose the settings you want to see. They match the tabs on the location's page.
Open the location first
Go to Company Settings > Site Setup > Locations and select EDIT against the location.
Which settings?
Location Details
The location's name, codes and location types.
The location's name, as shown throughout Cinchio Back Office.
Your internal code for the location, if you use one.
The site the location belongs to.
Named after your company's location type groups. Choose the location's type in each one. See location types.
Your internal reference for the location, if you use one.
This feature is not in use.
Location Day Parts
Give this location's times to each day part type.
Day parts are used for:
Location Configuration
Other settings for this location.
The target number of minutes for orders to get through the kitchen at this location. Overrides the company and site settings.
Tables
This is an older feature.
Use delivery points instead
Tables have been replaced by delivery points.
SDP Printers
Server Direct Print (SDP) lets Cinchio Back Office send prints straight to a network printer on site.
Supported printers only
SDP only works with supported printer models. See Cinchio Direct Print configuration.
What are you doing?
Adding a printer in Cinchio Back Office
What kind of printer?
Receipt Printer
1
Add the printer
On the SDP Printers tab, select Add SDP Printer and enter a Printer Name that people will recognise. It's what they see when choosing where to print.
2
Copy the SDP URL and SDP Passcode
The printer is listed with its SDP URL. Make a note of it, and of the location's SDP Passcode. You'll need both in step 3.
3
Configure the physical printer
In the printer's Server Direct Print settings, enter the SDP URL and SDP Passcode from step 2.
The printer is ready to receive prints from Cinchio Back Office.
Kitchen Printer
Kitchen printers aren't added here. Each kitchen printer is set up as a preparation area, so orders print in the right part of the kitchen.
Managing a printer
What kind of printer?
Receipt Printer
Edit
Change the printer's name or status, or remove it from the location.
Print Jobs
See what's been sent to the printer in the past 7 days, and resend anything if you need to.
Kitchen Printer
Kitchen printers are managed from their preparation area, where you can change their settings and what prints on their tickets.
Remote Sales Integrations
Settings for remote sales integrations at this location.
Revenue Management
Settings for Revenue Management at this location.
The count template used by default. Overrides the site level setting, and can be changed in till setup.
Fill in new cash ups with the current sales date and an end time of the end of the day. Needed for Quick Cash Up. Overrides the site level setting, and can be changed in till setup.
With Auto Fill Cash Up, turn on Quick Cash Up. Overrides the site level setting, and can be changed in till setup.
FAQs
Frequently asked questions
More questions coming soon
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