Product Management
Prices & Tax Rates
Add and update product prices and tax rates on your price levels, from the Price List report, a product, a price level or a menu.
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How prices work
Prices are held against price levels, such as eat in, takeaway or delivery. Each product has its own price and tax rate on each price level it's sold on.
Price level
A set of prices, for example for eat in or delivery.
Product price
What the product costs on that price level.
Tax rate
The tax applied to the product on that price level.
So the same product can have a different price, or a different tax rate, depending on how it's sold.
Ways to update prices
There are four places you can add or change a product's prices and tax rates on your price levels. Choose the one that suits the job. For lots of products at once, the Price List report is quickest.
Integrated price levels
If a price level is linked to an external system, you may not be able to change its prices or tax rates in Cinchio Back Office.
Where do you want to update prices?
Price List report
The quickest way to update prices and tax rates. You can change lots of products across lots of price levels in one place.
Product setup
Add or change the prices for one product, across its price levels.
1
Open the product's prices
Go to Product Management > Products, find the product and select EDIT, then PRICES & COSTS. Every price the product has is listed.
What do you want to do?
Add a price
For a price level the product doesn't have a price on yet.
1
Select NEW PRICE.
2
In the New Price window, fill in:
The price level. Its type is shown in brackets.
The price.
The product's tax rate on this price level. It fills in if the price level has a default tax rate, but you can change it.
Tick if the price is exclusive of tax.
3
Select SAVE.
The product has a price on that price level.
Change a price
1
Select EDIT against the price level.
2
Change any of:
The new price.
The new tax rate.
Tick if the price is exclusive of tax.
3
Select Update.
The price is updated.
Price level
In a price level, you can change existing prices, or copy every price from another price level. You can't add new prices here.
1
Open the price level
Go to Product Management > Price Setup > Price Levels and select EDIT against the price level.
What do you want to do?
Change a price
1
Open the Prices tab.
2
Select EDIT against the product, then change any of:
The new price.
The new tax rate.
Tick if the price is exclusive of tax.
3
Select Update.
The price is updated.
Copy prices from another price level
This replaces every price and tax rate on this price level with the ones from another price level.
This can't be undone
Every existing price and tax rate on this price level is removed and replaced. Check you've chosen the right price levels before you copy.
1
Select COPY PRICES FROM PRICE LEVEL.
2
Choose the price level to Copy Prices From.
3
Select COPY PRICES and confirm.
This price level now has the same prices and tax rates as the one you copied from.
Menu
If you use Menu Management, you can update prices and tax rates straight from a menu. Your changes update the price levels linked to that menu.