This article contains a summary of recent Cinchio Back Office updates released throughout May 2026.
In some cases, new features may be user rights protected and your company's Cinchio back office administrator may need to Update User Roles to grant access to these new features.
For more information on any of these updates, contact Cinchio:
Sales Reporting
Media Totals Report: Upgrade To The Transaction Analysis Style
The Media Totals report has been upgraded when run with the Analysis Style filter set as: Transaction.
The transaction listing now includes card number and payment authorisation reference for integrated card payment lines in the Reference column.
The Split column has been improved to exclude reference to tips, charges and donations, to ensure that only transactions containing multiple payments received from the customer are flagged as split payment transactions.
Transaction Form: Include Payment Details Against Card Payments
The Transaction Payments section of a transaction, against integrated card payments (and gift card payments, where applicable) the card number and payment authorisation reference is now shown against the payment line.
Daily Summary Report: Unmapped Media Alert
The Payments Breakdown section of the Daily Summary report has been updated to include payments from media not yet configured against a media type, with a warning highlighting the missing configuration.
As a reminder, the System Alerts landing page widget is available to highlight missing configuration such as this too.
Product Management
Added Product Nutrition & Ingredient Options
Within the Allergens & Nutrition tab of a product, you can now assign all core nutritional information against the product in the Nutrition section.
You can also enter all ingredients for the product in the Ingredients section.
This information is available to enter now within Cinchio Back Office, with the option to expose this against menu items on Cinchio Kiosk & Mobile coming soon.
Inventory Management
New Feature To Manage & Create Recipes Via The Ingredient
You can now update and assign an ingredient against a recipe via the Used By Recipes tab of a Supplied product.
Use the [Link Recipe] option to link this product as an ingredient against another recipe, or use [Edit] against existing recipes to update the ingredient quantity.
More Details
Digital Order Management
Custom Receipt Message Option
Within the Digital Order Channels section of Digital Order Management Location Setup, you can now enter a Custom SMS Receipt message to show in place of the standard text when Cinchio Kiosk & Mobile SMS receipts are requested by your customers.