This article contains a summary of recent Cinchio Back Office updates released throughout June & July 2026.
In some cases, new features may be user rights protected and your company's Cinchio back office administrator may need to Update User Roles to grant access to these new features.
For more information on any of these updates, contact Cinchio:
Sales Reporting
Sales Summary Report - New Location View
The Sales Summary report has been updated to include a View Type filter option, providing the new option of seeing data split by individual Location.
See consolidated sales within date range, per location:
With a daily breakdown per location available beneath:
Inventory Management
Product Stock On Hand Check
Within the Products section, you can now check the current Stock On Hand against any inventory product.
For companies with a HQ site, the option to see this across multiple sites is available too.
For more details, Click Here.
Revenue Management
New Front-of-House Cash Counts Feature
The new Cash Counts feature of the Operations Hub allows provides the ability for operators to declare the cash up counts front-of-house, without requiring Back Office access, with the option to declare opening floats available too.
For more details, check out This Article.
Customers & Loyalty
Exposing Customer Order References
The Customer Orders section has been updated to include the order Reference in the order listing, making it easier to locate customer orders.
Customer Balance Adjustment Configuration Changes
Adjustment Method
Customer Balance Change Reasons have been updated to allow configuration of an Adjustment Method, specifying whether the reason is used as a Balance Reload or Balance Redemption action.
When adjusting a customers balance and selecting the Balance Change Reason, you'll be advised on whether the adjustment will increase the balance per a Balance Reload action or decrease the balance per a Balance Redemption action.
Adjustment Transaction
It is also possible to assign a Adjustment Transaction Media against the Balance Change Reason if it is required that the Back Office balance adjustment also generates a transaction to include the Reload or Redemption in payment reporting.
For more information or to enable the Adjustment Transaction feature, Contact Cinchio.
Product Management
Product Ingredient & Nutrition Changes
Within the Allergens & Nutrition section of a product, you can now:
- Enter negative nutritional values and macros against products used in "Remove" modification scenarios.
- Apply HTML formatting against ingredients for display on Cinchio Kiosk and Cinchio Mobile.
Coming Soon...
Product Suspension Changes
We have come upcoming changes which see major changes to the way in which Product Suspensions are created through Cinchio Back Office.
For a preview of these changes, check out This Article.