Generating Access URLs

To access the Operations Hub for your location, you first need to generate a tokenised URL which you can then bookmark on the FOH device or POS for easy access in the future. To do this: 

• Head to Company Settings > Site Setup > Locations. 
• Against the relevant location, select [Edit]. 

Within the location, in the Location Details tab against Operations Hub Access: 

• If a URL does not yet exist, select [Generate Access URL]. 
• If a URL does already exist, select either: 
  • [Copy Access URL] to copy the URL for bookmarking on another device. 
  • [Regenerate Access URL] to regenerate the URL, making any existing bookmarks invalid.

Accessing The Operations Hub

To access the Operations Hub Front-of-House, simply select the bookmark store during the setup process covered above. 

To access the Operations Hub via Cinchio Back Office, within your user profile enabled the Operations Hub Access landing page widget (as covered in This Article) which will provide links into the Operations Hub for each location within your site via the Cinchio Back Office landing page. 

Navigating The Operations Hub 

When accessing the Cinchio Operations Hub you'll be taken into the home page which is split into three sections: 

• Sales Dashboard: Access to a customer Dashboard View showing sales at your location so far today.
• Operations Tools: Access to tools to for performing FOH tasks throughout service. At company level, you can manage which tools are available here within the "Operations Hub" section of the Company Setup page, to ensure that operators are only seeing the tools that they need to see. 
• Help & Support: Access to external Cinchio pages for help and support.